Upendo means love. That is the whole brief.
A florist in Nairobi, and how it started
Upendo Blooms is a Nairobi flower and gifting studio. We started because ordering flowers in this city too often meant a phone call, a vague price and a bouquet that looked nothing like the photograph. So we built the opposite: real prices on the page, real photographs of what we send, and a delivery window you can plan around.
Where the flowers come from
Kenya grows some of the best roses in the world, and most of them leave the country. We buy from highland farms around Naivasha and Limuru, taking the same grade that goes for export. Stems are cut to order, conditioned overnight in our studio, and hand tied the morning they are delivered. not days ahead in a cold room.
It is a small difference in process that makes a large difference on day six, when the bouquet is still open on the table instead of dropping petals into it.
Our promise
If your flowers are not fresh for five days, tell us and we replace the bouquet. No photographs required, no argument.
Team names, roles and photographs to be supplied. We have deliberately not invented staff biographies here.
City Market, Muindi Mbingu Street, Nairobi
All Nairobi zones, plus outlying towns and countrywide courier
Five day guarantee, or we replace the bouquet
WhatsApp replies within the working day
Questions people ask us
Do you deliver the same day in Nairobi?
Yes. Order by 2pm from Monday to Saturday and your flowers go out the same afternoon. Order after 2pm and they land the next day. Sunday runs happen on request for a small extra fee.
What does delivery cost?
It starts at KSh 300 for the CBD, Upper Hill, Kilimani, Westlands, Parklands and Lavington. Karen, Langata, Kileleshwa, South B and C are KSh 500. Spend over KSh 5,000 in the city centre zone and we cover it for you.
Can I order on WhatsApp?
Yes, and most people do. Tap the green button on any bouquet. The message opens with that exact bouquet already written in, so all you do is press send. We reply with the total and the delivery slot.
How do I pay?
M-Pesa is the easy one. Once we confirm your order on WhatsApp we send the payment details right there in the chat. Card and bank transfer also work for corporate accounts.
Do you deliver to hospitals and offices?
We do both, all the time. For a hospital, send us the ward and the bed number. For an office, give us the floor and a name at reception. We call the recipient before we arrive so nothing gets left with a stranger.
Where are you based?
City Market in central Nairobi. That is where the stems come in fresh each morning, which is why we can turn an order around in an afternoon.
